f.a.q.
Let’s help to resolve question you may have
have any questions. wE have answers.
No, not at this time, sorry. Please check back soon, or you may call our PCN help desk on 5972871727 for assistance. They may be able to connect you with another physician accepting new patients.
- Filling out forms
- Writing letters
- Insurance reports
- Driver’s medical examinations and forms
- Employment examinations and forms
- Forms for camp or school
- Sick notes
- Transfer of patient records
Before your prescription runs out, plan to come in to reassess how you are doing and what, if any, changes we need to make. We can sometimes decrease or even stop medications and are happy to discuss this with you when we see you.
Yes, this can be sorted and confirmed with the front desk. Please inform the clinic if your pharmacy changes.
We do direct billing for certain services, please check with the front desk for more information.
Due to the pandemic, all patients are required to wear a mask inside the clinic at all times. This does not affect the quality of the healthcare that is received but ensures we are all safe.
All patients are expected to come back to follow-up on test results. At the end of your visit, speak to your doctor about the appropriate time to come back. Please note that you may be able to arrange with the lab to have access to some of your lab results. If the results don’t make sense to you, please make an appointment and discuss the results with your doctor. We receive hundreds of test results daily. For privacy reasons and logistical reasons we cannot provide test results over the phone or but can inform you if test results have arrived.
As with any meeting, there are things that you can do as we work together to help you. These include:
- Booking a separate appointment for each major concern. Other issues may be discussed, but focusing on one main issue will ensure the best care and allow us to see you and your fellow patients in a timely manner.
- Let the receptionist know if you need to be seen urgently.
- Informing us of any family or friends who also need to be seen around the same time as your visit.
- Call us right away if you are unable to make your appointment for any reason.
Before your prescription runs out, plan to come in to reassess how you are doing and what, if any, changes we need to make. We can sometimes decrease or even stop medications and are happy to discuss this with you when we see you.
If you would like to switch doctors, please inform the front desk and they will direct you on next steps.
- Filling out forms
- Writing letters
- Insurance reports
- Driver’s medical examinations and forms
- Employment examinations and forms
- Forms for camp or school
- Sick notes
- Transfer of patient records
- Parking placard
- Completing AISH or Disability Tax Credit forms.